Shipping & Delivery

We use Startrack Courier for domestic shipments and FedEx for international shipments. Each package that is sent to you will receive:

1. Full Insurance Cover - you are not liable for lost packages

2. A tracking number will be emailed to your desginated email address

3. Signature upon delivery is required

Startrack Courier

https://startrack.com.au

Processing Times

We aim to ship out every order within 3 business days. If your item requires any resizing, it will take 1-2 weeks. If your item requires any customisation, it will take up to 8 weeks. A team member will reach out to you via email to let you know of the timeframes after order.

Delivery Times

All orders will take between 1 - 7 business days for delivery. If you reside within a capital city, it will take around 1-2 business days. Regional deliveries may take up to 7 business days.

FedEx International

https://fedex.com.au

Customs Duties and Taxes

Sapphire Dreams is not responsible for any taxes or duties levied by your home country. All fees are payable by the receipient.

Processing Times

We aim to ship out every order within 3 business days. If your item requires any resizing, it will take 1-2 weeks. If your item requires any customisation, it will take up to 8 weeks. A team member will reach out to you via email to let you know of the timeframes after order.

Delivery Times

All orders will take between 1 - 7 business days for delivery. Delays may occur due to border customs.

Have any further questions?

Reach out to our dedicated staff via our contact us page by clicking here.