The following conditions apply:
(A) The warranty applies from the date of purchase for as long as you, the purchaser owns the jewellery. Owner lifetime ceases if ownership of the product is subsequently transferred to another party.
(B) SGA’s lifetime warranty covers the cost of repair for defects resulting from workmanship.
It does not cover defects relating to general wear and tear, scratching, damage caused by accidents, neglect or misuse, or any resulting loss of the item or precious stones from the item. If the item has been repaired or modified (or resized) by someone other than SGA the warranty is void.
Items that are covered by the warranty will be repaired free of charge. Items that are not covered will be quoted for repair. If it is determined that the jewellery has been damaged outside the bounds of the warranty, due to unusual or extreme wear or use, the customer will be held liable to pay for all repairs.
The customer is liable for any shipping and/ or insurance to SGA. The warranty will cover shipping costs and insurance from the SGA back to the customer.
SGA will not be held liable for expenses, damage, or any loss incurred while the jewellery is not in possession of the Company. SGA will determine the best way for the jewellery to be returned to the customer.
Due to the nature of this type of jewellery, SGA will not be liable for damage to any chains that break on pendants, necklaces, and bracelets. SGA will not be held liable for damage to ear-backs or other body jewellery.